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Simon
Mitchell
Global Head, Business Operations
AWS
Simon is a proven strategic business leader with a strong track record of driving exponential growth for global services businesses and managing complex change programmes. He has extensive sales experience, excelling in both developing new accounts and strengthening existing relationships, as well as leading high-performing teams to achieve similar success. Tenacious and hardworking, Simon possesses strong P&L management, delivery, and service management skills. He has consistently exceeded targets in high-pressure, results-driven environments. Thriving in dynamic and high-change settings, he is adept at crafting and executing strategy while enhancing sales performance, engagement, and operational efficiency. His expertise extends to improving sales discipline, forecasting accuracy, and ensuring sustainable business growth.
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29 January 2026 11:30 - 12:00
Operationalizing AI agents: Redesigning the revenue engine for autonomy
AI agents are emerging as a new layer in the revenue stack - moving beyond simple automation to take on multi-step, adaptive workflows across the GTM engine. For RevOps leaders, the opportunity is huge, but so are the questions: where should agents sit, how much autonomy should they have, and how do you keep control while scaling their impact? You’ll learn how to: - Understand the strategic role of AI agents in a modern RevOps architecture and how they differ from traditional automation - Decide where to deploy agents across the revenue lifecycle (from prospecting to renewal) to drive real efficiency and growth - Set the right governance model - ownership, oversight, and guardrails—so agents enhance reliability, data quality, and trust across GTM teams