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Akansha
Aggarwal
VP, Commercial Strategy & Operations
Uber
Akansha Aggarwal is a seasoned go-to-market strategist and commercial operations leader with a career spanning top technology companies including Amazon Web Services (AWS), Google, Meta, and NetApp. With over 15 years of experience, she has led large-scale transformations across revenue operations, GTM strategy, and customer success—driving impact across $4B+ portfolios and global sales organizations. At NetApp, Akansha most recently led North America GTM Strategy and Worldwide Renewals, spearheading initiatives that overhauled pipeline governance, sales forecasting, and operational rhythms across multiple geographies. Her work consistently blends data-driven rigor with human-centered execution. A former aerospace engineer turned Wall Street trader, Akansha’s unconventional career journey reflects her deep adaptability and resilience. She brings a unique systems-thinking lens to commercial challenges, balancing short-term growth with long-term scalability. Akansha is also a passionate advocate for inclusive leadership and a frequent speaker on topics including revenue transformation, GTM innovation, and women in tech.
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20 March 2024 13:00 - 13:45
Panel discussion: Turning customer signals into upsell and expansion revenue
Join our expert panel as we delve into the art of interpreting customer signals and transforming them into lucrative upsell and expansion opportunities. This discussion promises to equip you with the behaviour needed to maximize your revenue potential by leveraging the power of customer data. In this session, you'll discover: - Enhanced revenue streams: Learn how to identify key customer signals that indicate readiness for upsell or expansion, converting insights into actionable revenue strategies. - Increased customer engagement: Explore methods to tailor your offerings based on customer behaviors and preferences, boosting satisfaction and loyalty. - Strategic data utilization: Understand how to effectively use customer data to predict trends and make informed decisions that drive growth. - Increased collaboration: Align with your internal customer success and enablement teams to deliver exceptional customer experience.