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Emma
Ballish
Inside Sales Executive
Dscout
Emma is obsessed with words and how they move people, and how people move through the world. Among many life-shaping roles, she has written literature reviews and newsletters, studied stand-up comedy, taught children swimming and creative writing, and thrived in the service industry. Now, she seeks to enable research, strategy, design, insights, product, marketing, and innovation leaders through Dscout. Dscout is the premier qualitative research solution, known for having the highest quality participants and an easy-to-use, all-in-one platform. The world's biggest brands and agencies use Dscout to test ideas, iterate quickly, collaborate, and build confidently.
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20 March 2024 12:30 - 13:15
Maximizing RevOps & customer success alignment for growth
Revenue growth doesn’t stop at the deal yet misalignment between RevOps and Customer Success often leaves expansion opportunities on the table. Companies that tightly integrate these functions see up to 30% higher renewal and upsell rates. This session explores how to break down silos, unify metrics, and create seamless workflows that connect acquisition, retention, and expansion. Learn how aligning RevOps and Customer Success transforms customer intelligence into actionable strategies, drives predictable growth, and turns every touchpoint into a revenue opportunity.