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Jay
Volk
Chief Executive Officer
Etherfax
Jay Volk is the CEO of Weave Cloud Solutions, leading the development of technology that improves healthcare productivity, reduces revenue leakage, and accelerates patient care. With over 20 years of experience in healthcare operations and business development, Jay brings expertise in strategy, partnerships, growth, profitability, and leadership. His background spans law, economics, and information technology, and he is passionate about creating innovative solutions that deliver better outcomes for healthcare providers, teams, and patients.
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20 March 2024 13:30 - 14:15
Maximizing RevOps & customer success alignment for growth
Revenue growth doesn’t stop at the deal yet misalignment between RevOps and Customer Success often leaves expansion opportunities on the table. Companies that tightly integrate these functions see up to 30% higher renewal and upsell rates. This session explores how to break down silos, unify metrics, and create seamless workflows that connect acquisition, retention, and expansion. Learn how aligning RevOps and Customer Success transforms customer intelligence into actionable strategies, drives predictable growth, and turns every touchpoint into a revenue opportunity. (New York, March 2026)