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Mudit

Garg

VP, Customers & GTM Operations

Alation

Mudit is a SaaS GTM leader with a passion for building and transforming revenue organizations to lead with value selling and metrics-oriented revenue growth. He has a proven track record of driving strategic and financial goals towards IPO, acquisition and market cap acceleration. Previously, Mudit was at Yellow.ai as the SVP of GTM and Operations driving GenAI customer experience to the next level. His prior experience includes leadership positions at DevRev, McAfee (acquired), D2L (ipo), 8x8, SAP and Deloitte. He is now VP, Customers and GTM Operations at Alation.

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20 March 2024 14:45 - 15:30

Panel: Transforming customer experience into the new revenue lever

In today’s competitive landscape, customer experience is no longer just a differentiator, it’s a powerful driver of revenue. This session explores how organizations can strategically harness exceptional customer experiences to unlock growth, strengthen loyalty, and create new revenue opportunities. Attendees will gain actionable insights on aligning operations, sales, and service to turn every customer interaction into a revenue-generating moment.