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Roy
Arguelles
President & General Manager
Quad
Roy Arguelles brings a unique blend of customer experience and supply chain expertise, helping companies reimagine how they engage customers while driving operational excellence. With a background in brand interaction and enterprise transformation, Roy leads global efforts to modernize the way companies operate and deliver value. His focus is on turning supply chains into agile, customer-centric engines for growth and differentiation.
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20 March 2024 13:30 - 14:15
Maximizing RevOps & customer success alignment for growth
Revenue growth doesn’t stop at the deal yet misalignment between RevOps and Customer Success often leaves expansion opportunities on the table. Companies that tightly integrate these functions see up to 30% higher renewal and upsell rates. This session explores how to break down silos, unify metrics, and create seamless workflows that connect acquisition, retention, and expansion. Learn how aligning RevOps and Customer Success transforms customer intelligence into actionable strategies, drives predictable growth, and turns every touchpoint into a revenue opportunity. (New York, March 2026)