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Ben
Austen
VP of Revenue Operations & Growth
Find.co
Ben is a commercially astute senior leader specializing in Revenue Operations, with over 12 years of experience driving growth across GTM functions in both B2B and B2C environments. He has a proven ability to integrate sales, marketing, and customer success with finance and BI to build scalable growth engines. As Director of Revenue Operations at Find.co, a leading crypto publisher specializing in iGaming, Ben built the RevOps function from the ground up—implementing Salesforce, designing sales processes, and scaling the Ad Ops team. Previously at Social Value Portal, a B2B ESG/CSR SaaS company, he established the demand function and later transitioned into RevOps, doubling ICP MQLs through Salesforce process optimization and a strong focus on customer success. Earlier in his career, Ben spent five years at VC-backed EdTech innovator Avado Group, where he played a key role during a period of hyper-growth. As Sales & Marketing Director, he managed a £20M P&L and a 50-person team before moving into a Group-wide Business Optimisation Director role supporting scaling and pre-transaction activities. Known for his authentic leadership and collaborative approach, Ben fosters inclusive, high-performing teams and believes that investing in people drives business success. He excels at bridging technical systems with commercial strategy, applying a data-led mindset to deliver measurable impact and sustainable growth.
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20 March 2024 09:45 - 10:15
Cross-functional forecast alignment - Bridging sales, RevOps, and finance for predictable growth
Forecasting accuracy is only as strong as the collaboration behind it. Misaligned assumptions between sales, RevOps, and finance can lead to missed targets, wasted resources, and reduced confidence in revenue projections. This session explores practical strategies to align teams around shared data, standardized processes, and clear accountability. Attendees will learn how to implement repeatable frameworks that harmonize input from multiple functions, improve forecast reliability, and drive confident decision-making across the organization. Real-world examples highlight how cross-functional alignment directly impacts growth, operational efficiency, and strategic planning.