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Jenny

Lapushner

VP of Revenue Strategy & Operations

Wiley

Jenny Lapushner is a commercial executive who says the quiet part out loud, with the experience and foresight to spot revenue gaps before they cost your organization. With 25-years of experience driving commercial growth across sales, marketing, strategy, and operations, she builds customer-first commercial organizations, develops the innovative thinking to unlock growth, and uncovers the revenue and opportunity most companies never knew they had. Her career spans some of the largest and most complex commercial environments in the world, from global cloud and technology leaders to Fortune 500 life sciences, pharma, medical devices, and publishing companies. Today, Jenny leads a 100+ person commercial organization at a nearly $1.7 billion global research and publishing company, responsible for the full revenue lifecycle from pricing and pipeline to customer success and go-to-market execution. She speaks on earning trust, closing revenue gaps, and saying the hard things that drive real commercial growth.

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29 January 2026 11:30 - 12:00

Panel: Pipeline Is everyone's problem

Pipeline failure is rarely a lead generation problem, it's a shared accountability problem. When only Sales owns the number, everyone else is off the hook. In this panel, Jenny Lapushner (VP of Revenue Strategy & Operations, Wiley) and Gary Manalus (Head of Global Partner Growth, Operations & Enablement, GBG) share a practical framework and real-world best practices for closing the trust gap between Sales and the commercial teams that feed it - drawn from experience at AWS, Wiley, GBG, American Express, Elsevier, and beyond. Attendees will leave with: - A repeatable framework for building shared pipeline accountability across Sales, Marketing, Revenue Operations, and Customer Success - Practical tools for defining signal standards, establishing operating rhythms, and creating the transparency that turns skeptics into partners - Monday-morning actions to close the trust gap - regardless of company size, industry, or where you are in the journey