As CRO at Thought Industries, Kelley leads global commercial, revenue, and customer organisations through complexity, transformation, and high-growth inflection points. She is a people-centred operator with more than 20 years of experience building teams, aligning organisations, and driving sustainable, profitable growth. Her leadership philosophy is simple: people first. PLAN always. Alignment over assumption. Execution as a team sport. Achievement and perseverance shape how she leads. Kelley sets bold, realistic goals and builds the structure, communication, and confidence teams need to meet them. She is known for overcommunicating the why, removing friction, and creating cultures where people feel trusted, supported, and accountable. Over her career, she has delivered business results that include: - Growing Forrester’s revenues 51% to $538M and scaling market cap to $1.13B - Leading multi-region sales, customer success, and operations teams - Standing up go-to-market engines that drive sustainable growth - Aligning cross-functional partners to execute at speed and scale And yes, as a lifelong Patriots fan, marathon runner, and Orangetheory devotee, she believes in preparation, resilience, and the long game. Championships aren’t won by chance; they’re won by teams who practice, persevere, and stay aligned under pressure.